Privacy Policy
This is a practical starter policy and should be reviewed for the laws, business location, analytics tools and payment providers that apply before launch.
Last updated: 2 August 2026
Information collected
When you submit an enquiry, book a service or communicate with Sites by Luca, information may include your name, email address, business details, website address, project requirements, budget range and messages you choose to provide.
How information is used
- To respond to enquiries and assess project suitability.
- To prepare proposals, deliver purchased services and provide support.
- To maintain business, payment and accounting records where required.
- To improve website usability, security and service quality.
Payments and service providers
Payments are processed by the secure hosted payment provider linked from this website. Payment-card details are not stored in these public website files. Form delivery, analytics, hosting and email may be handled by third-party providers under their own privacy terms.
Cookies and analytics
This static version does not set advertising cookies by itself. Analytics or marketing tools added later may use cookies or similar technologies. Appropriate consent controls should be added where required.
Retention and sharing
Information is retained only as reasonably necessary for enquiries, service delivery, support, legal obligations and business records. Personal information is not sold. It may be shared with service providers only where needed to operate the business or comply with law.
Your choices
You may request access, correction or deletion of personal information, subject to legal and record-keeping obligations. Use the contact form on the main website to request access, correction or deletion of personal information.